August 20, 2008
For several weeks now I’ve been getting bouncebacks on e-mail replies sent to customers with Comcast addresses. If you’ve e-mailed me recently and haven’t gotten a reply, that’s why. I always reply, invariably within 24 hours. I don’t know what the source of the problem is, but I don’t want anyone to think I’m ignoring them. If you can’t find my reply in your spam filter and you have another e-mail address you can use, e-mail me again. If not, give me a call at the store.
Filed Under: General
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Hi Meg,
We missed you at Spin Night. I have a feeling that you are having lots of fun.
See you soon.
Phyllis
I am sorry to hear about the bouncebacks. Will you please give me more information about this? I work for Comcast and I will be happy to reach out to my contacts to find out any blockage on our end.
If you could send me the bounce back message you are getting and your best contact number, I will be sure to involve the correct team to look into this for you.
Thanks for providing the opportunity to assist.
Mark C.
Comcast Corp.
We_Can_Help@cable.comcast.com
Comcast is having mail server issues, including requiring people to re-enter their passwords multiple times before getting mail. If you don’t see the request, sometimes, the mail is bounced.
For years, I was a technology director for a private school and got mucho flak whenever any part of any server went “down” for any amount of time. We never had anything down for more than a couple of hours. It “warms” my heart to see the giants like Comcast, Univ. of Phoenix, and Microsoft have the same issues. I feel like jumping up and down and yelling, “See? I was pretty durned good and you didn’t realize it!”
I want some of Abby’s batts before *I* go batty. I just, recently, started spinning and just recently learned of Abby. I shall haunt you every morning.
Iris in Marion, VA and St. Petersburg, FL